Frequently Asked Questions

Take a look at our frequently asked questions section below. This is what you need to know when adventuring into the African bush.

Bookings

Feel free to contact us via EmailPhone or messenger applications Whatsapp Facebook Messenger Skype Viber wechat ( +27 74 759 9353 ) to confirm availability for selected dates. Popular destinations like the Kruger Park are busy all year round so please try to book in advance to avoid disappointment.

Payment

We require a 50% deposit to secure a booking. Once we have confirmed availability we will provide you with payment options including EFT / VISA / MasterCard. We also have a mobile credit card reader for in-country payments (Chip based VISA/Mastercard only) . We do not accept PayPal at this time. Cash payments are available in some cases. Absolutely no tours will depart before FULL payment has been settled and/or cleared with our bank.

What to bring on Safari
  • Clothing – most days are hot but mornings and evenings can be cool
    • Shorts and light shirts
    • Long pants/trousers with a warm jacket
    • Comfortable closed shoes and sandals/slops when at camp
    • A hat
    • Sun glasses
  • Toiletries
    • Shower utilities – small towel, shower gel, etc
    • Sunscreen
    • Mosquito repellent
  • Personal Items
    • Binoculars (if you have), we also bring a pair
    • Camera with necessary chargers and accessories
    • Day bag
    • Some cash
    • South African converter for your electrical items (these can be picked up at the airport or various shops around Johannesburg)

Please note wifi is not always available in national parks.

Malaria

Known malaria cases in South Africa are very low compared to other African countries and only the northeastern part of the country is affected, in particular the Kruger Park. Prophylaxis are recommended. Please avoid bringing young children into Malaria areas.

Guided Bush Walks
  • Trained field guides with backup rifles take groups of people out into the bush for a few hours.
  • Guests should wear:
    • comfortable walking shoes or boots,
    • neutral coloured clothing applicable to the prevailing weather conditions
    • bring their own cameras and/or binoculars.
  • No children under 16 (Pilanesberg) / under 12 (Kruger Park) allowed on bush walks for safety reasons
  • Accommodation must be booked for the previous night in the camp
Travel requirements
  • Valid passport
  • Valid visa (if required)
  • Photocopied version of passport
  • Travel insurance
Seasonality

School holidays in South Africa occur in April, June, September and December to February. This is typically the peak times for the game reserves. Autumn, Winter and Spring (March to September) tend to be the best times to view game in South Africa as the heat over Summer causes many animals to retreat to the shade.

Water

Tap water is safe to drink but bottled options are available at most stores and restaurants should you require it.